cancel your services

[StevenB]

:o :o

Be sure and cancel your credit cards before you die. This is so
priceless, and so easy to see happening, customer service being what it is
today. A lady died this past October, and Absa billed her for November and
December for their annual service charges on her credit card, and then added
late fees and interest on the monthly charge. The balance had been R0.00,
now is somewhere around R500.00. A family member placed a call to Absa:

Family Member: "I am calling to tell you that she died in October."
Absa: "The account was never closed and the late fees and charges
still apply."
Family Member: "Maybe, you should turn it over to collections."
Absa: "Since it is two months past due, it already has been.
Family Member: "So, what will they do when they find out she is
dead?"
Absa: "Either report her account to the frauds division or report her
to the credit bureau, maybe both!"
Family Member: "Do you think God will be mad at her?"
Absa: "Excuse me?"
Family Member: "Did you just get what I was telling you - the part
about her being dead?"
Absa: "Sir, you'll have to speak to my supervisor."

Supervisor gets on the phone:
Family Member: "I'm calling to tell you, she died in October."
Absa: "The account was never closed and the late fees and charges
still apply."
Family Member: "You mean you want to collect from her estate?"
Absa: (Stammer) "Are you her lawyer?"
Family Member: "No, I'm her great nephew." (Lawyer info given)
Absa: "Could you fax us a certificate of death?"
Family Member: "Sure." (fax number is given)

After they get the fax:
Absa: "Our system just isn't set-up for death. I don't know what more
I can do to help."
Family Member: "Well, if you figure it out, great! If not, you could
just keep billing her. I don't think she will care."
Absa: "Well, the late fees and charges do still apply."
Family Member: "Would you like her new billing address?"
Absa: "That might help."
Family Member: "Avalon Cemetery, Chiawelo, Plot Number B9075769."
Absa: "Sir, that's a cemetery!"
Family Member: What do you do with dead people on your planet?!"

[Hannah]

I love this one...I have heard it a number of times and still get a giggle...nice one!

Scary though when you realise that your CC can be billed after it has been 'cancelled' (a CC never actually dies but stays in the system...and if someone decides to bill it, the charge still goes through!).

[Archangel]

Absa: "Our system just isn't set-up for death.
Of course it isn't, why would you need to even consider it? Everyone cancels their credit cards and magazine subscriptions before their death.

[berto]

Of course it isn't, why would you need to even consider it? Everyone cancels their credit cards and magazine subscriptions before their death.

and why wouldnt they?

[Progen]

Some folks die because of credit cards. :D

What is the law over in Australia on default of payment with credit cards?

[shannonhearse]

Ive actually found that when you want to cancel your credit card, the only way to have the effect that you are after is to declare it lost or stolen. Then no more payments will go through on your credit card.

I have interperted canceled as "I no longer wish to use this card, but others may"

[Hannah]

Ive actually found that when you want to cancel your credit card, the only way to have the effect that you are after is to declare it lost or stolen. Then no more payments will go through on your credit card.

I have interperted canceled as "I no longer wish to use this card, but others may"

That is actually a very good point - think I will start using this one!!!

[primal]

:lol: but true